Sellers Announcement

Dear Valued Seller, Starting 24th of October 2018, you are required to key in shipping weight into all product postings. Please do provide the most accurate estimated weight for your product on these screens.   Where To Update? You will be able to update shipping weight when you post a new product or when you are editing a single SKU. <New Product Page> <Edit Product Page> […]

Referring to above, we have been instructed by Malaysian Communications and Multimedia Commission Malaysia (MCMC)to remove all items which relates to the sale of mobile signal repeaters / mobile boosters / signal boosters with immediate effect, (within the limitation of our knowledge on these items and the ability to identify them) Effective 1st*January 2018, the procurement, usage, offer for sale and possession of mobile signal […]

Dear Valued Seller,   Note: You may download training deck here to understand more about the tool We are proud to announce that the new DIY Store Builder will be launched on 10th of October to enhance your selling experience on our platform!   What is DIY Store Builder? This is a tool to empower sellers the flexibility to control, design and customize your store exactly the […]

Dear Valued Seller, The Ministry of Finance (MoF) announced that Sales and Service Tax (SST) which administered by the Royal Malaysian Customs Department (RMCD) will come into effect in Malaysia on 1st September 2018. Here is a list of changes starting from 1st September 2018 that you need to take note: 1. Changes in Lelong Services & Fees Services below will be added with 6% SST: Advertisement […]

Dear Valued Seller, You are advised to use any image hosting sites that starts with “https” to ensure your image is uploaded and hosted properly. Many browsers are now complying to the security certificate and they are slowly blocking contents that does not come with https. What is HTTP and HTTPS? Website with HTTP has been widely used since 25 years ago and now starting […]

Dear Valued Sellers, We will be officially launching our DIY store builder by early of October.  In this update, we will go through with you what you can expect in the store builder and what is the potential impact to your store. All in all – here is why we are launching the DIY store builder: To empower sellers the flexibility to control, design and customize […]

Dear Valued Seller, We had receive feedbacks about Lelong’s interface and navigation and ever since last year, we’ve been discussing how to integrate and roll out a revamp site properly. The revamp site needs to be much more user-friendly and provide a better user experience. 7 months to date, as we’ve been hinting on several occasions, today we are pleased to announce that a brand new Lelong […]

Dear Valued Seller, In line with the Finance Ministry to reduce the GST rate from current 6% to 0%, starting 1st of June, all GST charges will be amended from 6% to 0%. Here is a list of changes that will impact you. 1. GST Changes in Lelong Services & Fees All agreements such as Webstore & Netpay will be revised to reflect on GST changes. […]

Note: Updated on 6th of June on Star Deals Subsidy Reimbursement.   Dear Valued Seller, Star Seller Programme is designed to provide dedicated support to our top performing sellers to achieve better growth overall. Here is something you need to know about ‘Star Seller’: What is a Star Seller? A Star Seller referring to the selected seller that provides good delivery services, good performance and fewer […]

Introducing Lelong’s Live Chat service that allows buyers to talk to you easily. With the convenience of this new feature on Lelong’s website, buyers are able to ask questions directly regarding the product details, delivery service and many more with just a click on the chat button!    A quicker response will build confidence in your buyer, encouraging a higher conversion rate. This live chat […]