New guideline to indicate Estimated Arrival in listing

New guideline to indicate Estimated Arrival in listing

Dear New Seller, Kindly be informed that in existing system, there is no option for 1-3 working days for “Estimated Arrival” column in product posting. Should you wish to have the “1-3 working days” option in your system, please send in your request by email to storesupport@lelong.my. Request is subject to management approval. Dear Valued Seller; Kindly be informed that if there are 3 or […]

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DOA (Department of Agriculture) – Selling of Pesticide in Lelong.my

DOA (Department of Agriculture) – Selling of Pesticide in Lelong.my

As per meeting and discussion with DOA on June 2019, all listing on pesticide published  online must : 1. Registered Pesticide ( Unregistered pesticide cannot be publish) 2. Approval of Pesticide Advertisement   Lelong.my will take down all listing reported by DOA immediately and seller need to comply the regulation. Please do not re post any similar listing or else we have no choice to […]

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[News Reported] Hefty Fine For Selling Android TV Box Without SIRIM Sticker

[News Reported] Hefty Fine For Selling Android TV Box Without SIRIM Sticker

Dear Valued Seller, According to The Star & Malaysiakini news reported: Malaysian Communications and Multimedia Commission (MCMC) has warned the selling of unauthorised TV box since February and four has been fined RM 70,000 after they pleaded guilty to owning unauthorised Android TV boxes with the intent to sell. The cases were investigated under the Communications and Multimedia (Technical Standards) Regulations 2000, and all items […]

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[Product Bundling] – Increase average order value in your store (New Feature)

[Product Bundling] – Increase average order value in your store (New Feature)

Dear valued sellers; We are excited to announce “Product Bundle” feature is available now. The “Product Bundle” feature allows you to offer your products in a bundle and promote those bundles to your customers for discounts. For example, set up a “HUAWEI P30” bundle where buyer can pick either a phone case, memory card, power bank, fast charging cable or earphone together at a discounted […]

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Selamat Hari Raya Aidilfitri 2019

Selamat Hari Raya Aidilfitri 2019

Dear members, With the Hari Raya holidays approaching, kindly be informed that all of our telephone and email support will be closed starting from 5th June 2019 (Wednesday) to 10th June 2019 (Monday). It will be resumed back on the 11th June 2019 ( Tuesday). If you have any inquiries, please write in to feedback@lelong.my. For your Lelong web store support, you can email to […]

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Postpone of NetPay weekly settlement for Raya 2019

Postpone of NetPay weekly settlement for Raya 2019

Please be informed, in conjunction with Hari Raya Aidilfitri 2019 last payment for settlement and refund under NetPay will be on 4th June 2019 ( Tuesday). We will closed for 2 days from 5th June 2019 to 6th June 2019 (Thursday & Friday). Next settlement cycle will be on 10th June 2019 (Monday). Thank you. We wish you Happy Raya Aidilfitri. Maaf zahir dan batin. […]

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Sales of Certified DVB-T2 SET-TOP-BOX

Sales of Certified DVB-T2 SET-TOP-BOX

Sales of non-certified communications equipment DVB-T2 Set-Top-Box (STB) is an offense under MCMC Regulations. There are only two (2) models of DVB-T2 STB that are certified by SIRIM and allowed for sale in the Malaysian market. The 2 models as listed  below:  No. Brand  Model Product Name  1 MYTV Broadcasting  IR9410 HbbTV Set-Top-Box (DVB-T2)  2 Green Packet MEMOBOX DVB-T2 (T2000) Set-Top-Box (DVB-T2)   For more […]

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Shipping and delivery for Hari Raya Aidilfitri 2019

Shipping and delivery for Hari Raya Aidilfitri 2019

Dear members, Due to the peak period from 25th May 2019 onward which is in conjunction with the festive season Keamatan Harvest, Gawai Dayak Festival and Hari Raya Aidilfitri all the delivery are expected to be delayed. All merchants are advised to include the delays and shipping in your announcement so that your buyer is aware of it. How to post an announcement? Refer here. And […]

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A Revamped Rating Page with Cleaner UI

A Revamped Rating Page with Cleaner UI

Dear Valued Seller, We have revamped the rating page with a cleaner UI, it now provides a better outlook of your store which helps to boost buyer’s confidence. It comes in four main sections – Store Status, Rating Metric, Trade Record & Feedback. Here is how it look like: Store Status On the top left side, you will see four status as follows: Account Status […]

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Brand New Seller Dashboard To Ease Your Business Operations

Brand New Seller Dashboard To Ease Your Business Operations

Dear Valued Sellers, You will see a brand new seller dashboard in your seller panel this Wednesday. You will be able to view your key business metrics in a glance, and most importantly, you are only a click away from joining campaigns and view important notices in a go. Here is what you can expect from the brand new seller dashboard: Reorganized sidebar menu Essential […]

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