Fraud Alert

Dear all buyers across all the marketplace, please take note there’s a group of scammers using social media / messaging to reach out to buyers claiming they are agents who can help u to buy from Lelong.my or other marketplaces. If you go thru them, you will get rebates / discount etc. Please do not trade with anyone which you do not pay through our […]

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Last Shipment Date and Netpay Settlement for Hari Raya 2021

Dear members, Please take note last date for shipment for Hari Raya 2021 by Poslaju and Gdex. While J&T will resume their business as normal. All merchants are advised to include the delays and shipping in your announcement so that your buyer is aware of it. Netpay settlement also will be resume as normal for this year. Only settlement on Thursday (13/5/2021) will be carry […]

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CNY 2021- Shipping & Delivery

Due to the upcoming Chinese New Year, all shipping will be delayed. The last day for shipment is on 8 February 2021. Local shipping will expect a slight delay in delivery as shipping will resume back on 15 February 2021 (Poslaju & Gdex). For J&T they will resume bussiness during CNY. As for overseas shipping delivery is expected within 14-21 days from the date of […]

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Boost Customer Retention

Boost Customer Retention

Why customer retention matters? Affortability Cost to retain an existing customer is always lower than acquire a new one. According to the Harvard Business Review, it is 5 to 25 times more expensive to acquire a new customer. Also, an existing customer is 60 to 70% more likely to purchase from you again while there is only 5 to 20% that a new customer will […]

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What minimum spend amount you should set for your coupon discount value?

Does setting a minimum spend value for your coupon code bothers you? Many might think that, as long as I’ve given a discount, there will be sales coming in. Well, not necessarily. You can set any discount value for your coupon code as long as it doesn’t hurt your margin. A discount based on the total value of a shopping cart is an effective upselling tactic […]

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Postponed of NetPay Weekly Settlement for Hari Raya 2020.

Please be informed, in conjunction with the Hari Raya 2020 last payment for settlement & refund under Netpay will be on 21st May 2020 (Thursday). We will be closed for one week from 25 May 2020 – 29 May 2020 (Monday to Friday). The next settlement cycle will be on 3rd June 2020 (Wednesday). Thank you Selamat Hari Raya & Stay Safe.

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Social login – the fast, easy way to sign in

Social login – the fast, easy way to sign in

Login with social network accounts such as Facebook & Google+ has been enabled sometimes ago in order to allow users easily register or login to Lelong.my/ Lmall.my. Now, Apple login is added as one of the options. User can use Sign in with Apple to set up an account and start using Lelong.my or Lmall.my. Security Concern?Not worry, all accounts are protected with two-factor authentication […]

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CNY 2020 – Shipping & Delivery

CNY 2020 – Shipping & Delivery

Due to the upcoming Chinese New Year, all shipping will be delayed. The last day for shipment is on 20th January 2020. Local shipping will expect a slight delay in delivery as shipping will resume back on 28th January 2020 (Poslaju & Gdex). As for overseas shipping delivery is expected within 14-21 days from the date of purchase. For sellers, please communicate this to all […]

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First e-Wallet Payment On-board

First e-Wallet Payment On-board

We are providing another payment method to Lelong.my users. BOOST e-wallet will be officially onboard on the 8th of Nov. Now, Lelong.my buyers get to choose Boost e-wallet to make payment while purchasing in Lelong.my platform and enjoy their cashback. Our first partnership campaign with Boost will be the 11.11 campaign, Boost is giving a 30% cashback to their users. In addition, Lelong.my is giving […]

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Take Your Business to the Next Level in 2019

Take Your Business to the Next Level in 2019

Your business competition in marketplace getting more intense day by day? Pricing strategy getting more and more transparent in marketplace? Your profit margin getting lesser and lesser? Feel that your branding of online presence can go far beyond marketplace limitation? If yes, you should continue reading this. Why? We been as a marketplace platform for more than 20 years and we truly understand the market […]

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