Lelong.my Blog

Top 10 Popular Search Keywords June 2018

Top 10 Popular Search Keywords June 2018

As keyword is one of most powerful traffic and sales generator tool in a e-commerce marketplace, here we would like to share the Top 10 Popular Search Keywords on June 2018 for the selected categories in Lelong.my.   Mobiles, IT & Gadgets oneplus 6 ssd nintendo switch gaming chair i5 8400 raya sale huawei p20 pro ramadan sale screen protector monitor 144hz   Electronics & […]

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How To Turn Complaint Customers Into Repeat Buyers (4 Actionable Tips Inside)

How To Turn Complaint Customers Into Repeat Buyers (4 Actionable Tips Inside)

In running any business, you will definitely come across with customers complaint. Especially in e-commerce business, you might face a lot of displease and irate customers everyday via comment, rating, Q&A, chat and even phone call. Do you ever come across with customer who complaint about shipment delay even during holiday? Do they continue to blame you even after you explained to them? And even […]

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[CIMB Partnership] Renew Your Webstore Plus Account with Zero Fee

This is a strategic partnership between Lelong.my & CIMB Bank designed to help our sellers in getting free store renewals. Starting from 1st of July to 30th of August,  sellers will be able to earn extra cashback up to RM 1,128 just by renewing their Webstore Plus account! Which means you actually get a free store with an extra cashback of RM660. All you need […]

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[Infographic] Understanding Lelong Buyers & Their Behaviours

[Infographic] Understanding Lelong Buyers & Their Behaviours

This infographic is curated based on past 6 months data in Lelong.my. Want to know how they browse? Click in to find out more!

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1 Tool To Improve Your Sales (With Step By Step Guide)

1 Tool To Improve Your Sales (With Step By Step Guide)

Want to improve your sales but do not know how? Here is a step by step guide to teach you  how to maximize store sales and you can even do it yourself. Having your products appear on the top whether it’s on the homepage or item ranking would be a big concern to seller. It is important to capture buyer’s attention within the first 5 […]

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MaxAudio – From Part-Time Selling To Owning Retail Shops

MaxAudio – From Part-Time Selling To Owning Retail Shops

MaxAudio is one of the top sellers in Lelong’s Car & Transport Category and is now the Malaysia’s largest automotive online store. Read up and watch the video to learn on his success story!   How did you get to know Lelong? I first got to know Lelong when I was studying in university. My first product that I sold in Lelong was a second-hand […]

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How Keywords Will Help You Boost Your Store Traffic and Sales

How Keywords Will Help You Boost Your Store Traffic and Sales

Keywords are the main driver for your product’s visibility in Lelong.my’s search results. As a seller, your goal is to research as many relevant keywords as possible that could potentially match the search queries of the customer. If you forget to include a relevant keyword, you risk your product not showing up at all in Lelong.my’s search results for that customer search query. Lelong.my is […]

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GST Changes and How It Impacts You

GST Changes and How It Impacts You

Dear Valued Seller, In line with the Finance Ministry to reduce the GST rate from current 6% to 0%, starting 1st of June, all GST charges will be amended from 6% to 0%. Here is a list of changes that will impact you. 1. GST Changes in Lelong Services & Fees All agreements such as Webstore & Netpay will be revised to reflect on GST changes. […]

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Star Seller Programme

Star Seller Programme

Note: Updated on 6th of June on Star Deals Subsidy Reimbursement.   Dear Valued Seller, Star Seller Programme is designed to provide dedicated support to our top performing sellers to achieve better growth overall. Here is something you need to know about ‘Star Seller’: What is a Star Seller? A Star Seller referring to the selected seller that provides good delivery services, good performance and fewer […]

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More Personalization with Live Chat

More Personalization with Live Chat

Introducing Lelong’s Live Chat service that allows buyers to talk to you easily. With the convenience of this new feature on Lelong’s website, buyers are able to ask questions directly regarding the product details, delivery service and many more with just a click on the chat button!    A quicker response will build confidence in your buyer, encouraging a higher conversion rate. This live chat […]

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