Introducing Lelong’s Live Chat service that allows buyers to talk to you easily. With the convenience of this new feature on Lelong’s website, buyers are able to ask questions directly regarding the product details, delivery service and many more with just a click on the chat button! A quicker response will build confidence in your buyer, encouraging a higher conversion rate. This live chat […]
Dear Valued Seller, For the past few months, we have been working hard on a programme that can support top-performing sellers and enable you to sell more. Today, we are pleased to announce a snippet of the programme – Star Seller Programme – will be going live by the end of April. What is Star Seller Programme Star Seller Programme is designed to provide […]
Dear Valued Seller, With the recent announcement from Bank Negara Malaysia saying that no extra charges imposed on cards transaction, we are also informed by Bank Negara Malaysia to submit sellers that are still passing the fees to buyers. In line with the BNM policy changes, we would like to announce that by 4th of April, sellers are no longer allowed to pass the fee […]
Dear Valued Seller, To provide you a better selling experience and order management, we are now rolling out order auto-confirmation sitewide. Please take note that this feature will be implemented by Monday, 16th of April 2018. Key Benefits To give you some hindsight, here are the benefits to auto order confirmation: 1. Increase Your Sales Doing stock checks on every single order is very costly […]
Under the Consumer Protection Act, 1999 (Act No. 599), a merchant must be responsible to continuously monitor and update their product pricing and product quantity (stock availability). The two (2) most important related sections under this act are Section 12 and Section 13, under the Consumer Protection Act, 1999 (Act No. 599). Section 12 (English): Section 12 (Malay): Section 13 (English): Section 13 (Malay): It states that: […]
![[UPDATED: Seller Announcement] New updates on your product detail page](https://blog.lelong.my/wp-content/uploads/2016/11/Product-Detail-Update_Nov2016-e1478838588122.jpg)
There will be some updates to the product page layout from 15 November 2016 onwards. 1. Search within your store or in Lelong.my The buyers are now able to search items within the current store (talking about upselling) or search for other products in Lelong.my. The entire top bar will be permanently at the top of the screen even though scrolling down the page. 2. […]
Lelong.my has introduced NetPay as the payment solution to all sellers since 2011. Over the past year, the number of buyers who purchased from NetPay sellers is increasing. More than 96% success transaction from NetPay sellers! By 1st Jan 2017, NetPay will be the Lelong.my payment option for all sellers. So why should the sellers use NetPay? NetPay offers the following benefits: We encourage […]
Lelong.my expands its e-Commerce Education Center Malaysia’s homegrown online marketplace, Lelong.my has relocated and expanded its education center to the Puchong Financial Corporate Center (PFCC) to accommodate a bigger crowd. Lelong.my Education Center started in September 2011, at a unit in one of Puchong’s shop lots and was only able to fit approximately 20 people per session. Since then, more than 2,000 classes have been […]
What’s Zika Virus? It can be transmitted by Aedes mosquito, which infected people will have symptoms including mild fever, rashes on skin, headache, conjunctivitis, muscle and joint pain or malaise. – WHO It can be fatal, particularly for pregnant women as there is a scientific consensus that Zika virus is a cause of microcephaly and Guillain-Barré syndrome. Therefore, we need to prevent Zika through our […]
As of today, Koo and Ookas is accumulating close to 4,000 orders a month, more than 40,000 orders to date are from Lelong.my store alone. He is on his way to build another Mount Everest! In year 2012, Koo Yiap Yew took the bold move to quit his fulltime job and focus on his online business. It turns out to be a right decision, as […]