When there are plenty of competitors selling the same or similar products with you, how can you make your business stand out from others? Extra customer service is one of the key factors that you can differentiate yourself from others. Extra Customer Service On top of the ordinary customer service, we should always provide “extra customer service” to customer. Extra customer service refer to something […]
A good customer relationship brings you a profitable relationship. According to a study conducted by SmallBizTrends.com, a 5% increased in customer retention lead to 25% to 29% of profits. Also, 47% of customers would take their business to a competitor within a day when they experienced poor customer service. Thus, it is essential to maintain happy customers in your business. You don’t need to meet […]