GST Changes and How It Impacts You

Dear Valued Seller,   In line with the Finance Ministry to reduce the GST rate from current 6% to 0%, starting 1st of June, all GST charges will be amended from 6% to 0%. Here is a list of changes that will impact you.   1. GST Changes in Lelong Services & Fees All agreements such as Webstore & Netpay will be revised to reflect on […]

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Star Seller Programme

Dear Valued Seller, Star Seller Programme is officially launched today on 2nd May, Wednesday. This programme is designed to provide dedicated support to our top performing sellers to achieve better growth overall. Here is something you need to know about ‘Star Seller’: What is a Star Seller? A Star Seller referring to the selected seller that provides good delivery services, good performance and fewer complaints received. […]

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More Personalization with Live Chat

A Better Selling Experience, A Better Shopping Experience     Introducing Lelong’s Live Chat service that allows buyers to talk to you easily. With the convenience of this new feature on Lelong’s website, buyers are able to  ask questions directly regarding the product details, delivery service and many more with just a click on the chat button!   A quicker response will build confidence in […]

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Sneakpeek of Star Seller Programme

Dear Valued Seller, For the past few months, we have been working hard on a programme that can support top-performing sellers and enable you to sell more. Today, we are pleased to announce a snippet of the programme – Star Seller Programme – will be going live by the end of April.   What is Star Seller Programme Star Seller Programme is designed to provide […]

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Netpay Charges Announcement

Dear Valued Seller, With the recent announcement from Bank Negara Malaysia saying that no extra charges imposed on cards transaction, we are also informed by Bank Negara Malaysia to submit sellers that are still passing the fees to buyers. In line with the BNM policy changes, we would like to announce that by 4th of April, sellers are no longer allowed to pass the fee […]

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Converting to Auto-Confirm To Improve Your Sales

Dear Valued Seller, To provide you a better selling experience and order management, we are now rolling out order auto-confirmation sitewide. Please take note that this feature will be implemented by Monday, 16th of April 2018. Key Benefits To give you some hindsight, here are the benefits to auto order confirmation: 1. Increase Your Sales Doing stock checks on every single order is very costly […]

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Bait Advertising (False Advertising) – Fine Up To RM250k

Bait Advertising (False Advertising) – Fine Up To RM250k

Under the Consumer Protection Act, 1999 (Act No. 599), a merchant must be responsible to continuously monitor and update their product pricing and product quantity (stock availability). The two (2) most important related sections under this act are Section 12 and Section 13, under the Consumer Protection Act, 1999 (Act No. 599).   Section 12 (English): Section 12 (Malay):   Section 13 (English): Section 13 (Malay):     It states that:  […]

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[UPDATED: Seller Announcement] New updates on your product detail page

[UPDATED: Seller Announcement] New updates on your product detail page

There will be some updates to the product page layout from 15 November 2016 onwards. 1. Search within your store or in Lelong.my The buyers are now able to search items within the current store (talking about upselling) or search for other products in Lelong.my. The entire top bar will be permanently at the top of the screen even though scrolling down the page. 2. […]

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High Transaction Rate for NetPay Sellers

High Transaction Rate for NetPay Sellers

Lelong.my has introduced NetPay as the payment solution to all sellers since 2011. Over the past year, the number of buyers who purchased from NetPay sellers is increasing.   More than 96% success transaction from NetPay sellers! By 1st Jan 2017, NetPay will be the Lelong.my payment option for all sellers. So why should the sellers use NetPay? NetPay offers the following benefits:  We encourage […]

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