[KKM] Unregistered Health Products Will Be Removed

[KKM] Unregistered Health Products Will Be Removed

Kindly take note that any store reported by MOH, offered the sale of unregistered health products to the public and is in violation of the following provision of Malaysian Law. Your postings were removed due to either of the following infringements. Peraturan 7(1)(a) Peraturan Peraturan Kawalan Dadah & Kosmetik 1984 – Menjual product tidak berdaftar dengan Pihak Berkuasa Kawalan Dadah Seksyen 3(1)(a)-(d) Akta Ubat (Iklan […]

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Merging Chat & PM Together

Merging Chat & PM Together

Dear Valued Seller, We are now in the midst of merging both chat and PM into a single messaging system. Starting 13th February onwards, buyers will be able to reach out to you via PM. While we are merging into a single system, here is what you need to know: All the chat history will be merged into your PM Inbox / Outbox / Archives. Chat […]

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NetPay T&C Update For Digital Goods

NetPay T&C Update For Digital Goods

Dear Valued Seller, There are numbers of fraud case detected among the transaction of Digital Goods. Hence, NetPay may terminate merchant account(s) when system found out merchant using the service to receive payments for “Digital Goods”. Digital Goods included Steam Wallet, Google Play gift card, Game prepaid card and etc. Merchant is responsible for any disputed amount or charge back for “Digital Goods” type product. […]

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New Addition of Exclude Combine Shipping

New Addition of Exclude Combine Shipping

Dear Valued Seller, Exclude combine shipping feature is now available under posting template and mass edit. ECS = Exclude Combine Shipping. If you want to have combine shipping, just leave it blank and do not need to tick on this. For more information you may refer to: Helpfile – Posting Template Helpfile – Mass Edit  Should you have any inquiry, please do not hesitate to […]

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Last Netpay Settlement During CNY Period

Last Netpay Settlement During CNY Period

Dear Valued Seller,   Please be informed that our last payment for settlement & refund will be on 01/02/2019 (Friday).   We will close for one week from 04/02/2019 – 08/02/2019 (Monday to Friday) and everything will back to normal on 11/02/2019 (Monday).   Happy holidays!

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Flash Sale – An Unfair Advantage To Boost Your Store Traffic and Eventually Sales

What is Flash Sale? Flash Sale is a 24 Hours Limited Time Sale organized by Lelong.my that open to all sellers to participate. For now, seller is allowed to submit 5 products per week, you may refer to the schedule down below, or check your Flash Sale panel to find out more.   Why you should join Flash Sale? To enjoy additional exposure to highlight your […]

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[Store Builder] Highlight Your Product Selection (New Feature)

[Store Builder] Highlight Your Product Selection (New Feature)

Dear Valued Sellers, You can now special highlight your products selection in the DIY Store Builder. Do take note that for now, this feature is only available for Advanced Template. We will be slowly enhancing the store builder by adding more features to help you better manage your store.   Why Product Highlights? This is important especially when you want to push specific products, for […]

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Removal of Vape & E-Cigarette Products

Removal of Vape & E-Cigarette Products

Dear Valued Seller, We were informed by the Ministry of Health (MOH) that all marketplaces are no longer allowed to publish or sell any e-cigarette in near future. MOH is now in the midst of amending the Food Act 1983 for Tobacco section, once it is done, they will issue a notice to all platforms on an official roll out date. If you are affected, […]

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[Update] Making Search More Relevant

[Update] Making Search More Relevant

Dear Valued Seller,   As product search has always been our core traffic driver to different products and WebStores, we’ve been refining our search experience to make it more relevant.   We noticed that when people search, it is often very specific, and in some cases, it might be contextual (think of it as people searching “Android Phone” in Lelong.my). In some cases, we observed people […]

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Shipping Weight Is Now Compulsory To Fill In

Shipping Weight Is Now Compulsory To Fill In

Dear Valued Seller, Starting 24th of October 2018, you are required to key in shipping weight into all product postings. Please do provide the most accurate estimated weight for your product on these screens.   Where To Update? You will be able to update shipping weight when you post a new product or when you are editing a single SKU. <New Product Page> <Edit Product Page> […]

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