PANIC? What you should do as a Seller in this Covid-19 RMO Period?
“Life is 10% what happens to you and 90% how you react to it.” – Charles R. Swindoll
1. Check the seller announcement from Lelong.my time to time
Due to we have lack of experience encounter this kind of epidemic issue before, things might change accordingly to the latest policy and order from government. Thus, kindly check out the seller announcement from Lelong.my from time to time to get yourself updated to react accordingly for your store as we have no idea when the coronavirus will end.
2. Make the necessary announcement on your store
Although we Lelong.my will make a sitewide announcement to our buyer, sellers are encouraged to be more proactive to make the necessary announcement to your buyer and regular customers too in order to retain them in the long run.
Other than the adjust default shipping settings, you should make notice, banner, and storewide message that how is your operation and delivery like during period of time. This makes communication open to the buyer which make them aware and let them know that expect slight delay or long delay in their purchase. In the information booming world now, be honest and transparent to the buyer, this definitely help to retain your status and image as a good and responsible seller. By doing so, this helps to bring more good review to your store and items and increase your sales in the long run.
3. Contact the Lelong.my Vendor Team for more marketing support
Feel free to contact your respective Vendor Manager or write in email to firstname.lastname@example.org and we would like to hear from you and even assist you to overcome this tough time together.
We as a local marketplace, we would always like work together hand on hand with our sellers to overcome and survive on this coronavirus crisis.
4. Comes out with a Continency Plan
Fail to plan, plan to fail. In this kind of situation, we have to hope for the best but plan for the worst.
If you are a general type of sellers selling miscellaneous items, you perhaps can quickly react to this coronavirus impact on your business. However, if you are a specific / niche industry type of sellers especially when your inventory level has gone up without revenue coming in, perhaps you will need to come out with a continency plan. If you have no idea, again let’s talk with us on this and we would like to work with our good sellers to overcome.